Terms of Service

Solve Social ("we", "us") operates a marketplace where brands ("advertisers") fund campaigns and vetted creators post content about them on their own social accounts, earning against verified views. We operate the desk: vetting, verification, settlement and payouts. We are not a party to the creative relationship between a creator and their audience, and we are not an employer, agent or guarantor of either side.

You must be at least 18 and able to enter contracts. Creator accounts unlock briefs only after human vetting; we accept and reject applications at our discretion and a rejection tells you why. You are responsible for your account credentials and for everything done under them.

Posts must be published on accounts you own and control, must stay publicly visible for the life of the campaign, and must follow the brief's printed rules plus the disclosure laws that apply to you (e.g. #ad). You keep ownership of your content; by submitting a post you grant us and the funding advertiser the right to view, verify, embed and reference it for campaign, reporting and promotional purposes.

Every brief prints its rate per 1,000 verified views and its pool. Earnings accrue at the printed rate against verified views, are capped by the pool, and unlock after a 7-day hold. Payouts are on request from a $25 available balance, to the payout details you save. Views are verified against what the platforms publicly report; a view we cannot verify does not settle. Numbers printed by the ledger are the record.

Pools are funded upfront and spend can never exceed the funded pool. Our platform fee is quoted on top before payment. Unspent pool remains yours: on request when a campaign ends we will roll it to a new brief or refund it. You are responsible for the accuracy and legality of your brief and any source material you provide.

Bought views, bot traffic, view manipulation, deleted-then-resubmitted posts, misrepresented accounts and off-brief bait are prohibited. Our fraud desk may hold, flag or remove any post and reverse its unpaid earnings; repeated or serious abuse ends the account. We apply these controls to protect both sides and apply them evenly.

We provide the platform "as is". We do not guarantee views, earnings, campaign performance, or uninterrupted availability of any social platform's data. To the fullest extent permitted by law our aggregate liability to you is limited to the amounts we processed for you in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

You can close your account any time; accrued, unlocked earnings remain payable through the normal payout flow. We may suspend or close accounts that break these terms. Sections that by nature survive (money owed, fair play, liability) survive closure.

We may update these terms; material changes will be posted here with a new effective date and continued use means acceptance. These terms are governed by the laws of England and Wales. Questions: hello@solvesocial.ai.