Privacy Policy

Account data: email, display name, role, password (stored as a hash, never readable by us). Creator applications: the social account links, sample posts and notes you submit. Campaign data: briefs, submissions (post URLs), and the view counts platforms publicly report for those posts. Money data: earnings ledger entries, payout requests and the payout details you save (PayPal email, bank reference or wallet address). Ordinary server logs.

No advertising trackers, no third-party analytics cookies, no selling or renting data. The only cookies we set are the ones that keep you signed in. View data we process is what the platforms already display publicly.

To run the marketplace you asked us to run: vetting applications, verifying views, settling earnings, paying out, preventing fraud, and sending the transactional emails those events produce. Legal bases under UK GDPR: performance of contract, our legitimate interest in a fraud-free ledger, and legal obligations around money records.

Infrastructure processors only: Supabase (database and authentication, hosted in the EU, London region), Vercel (hosting), Resend (transactional email), Stripe (payments, when card payment is active), and ScrapeCreators (retrieval of publicly displayed view counts for submitted post URLs — they receive the public URL, never your account data). Each processes data only to provide their service to us.

Account and application data for the life of the account. The money ledger (earnings, payouts, view snapshots) is append-only and retained as our financial record, including after account closure. Ask us to close your account and we delete or anonymise what the ledger doesn't require.

UK GDPR rights apply: access, correction, deletion (subject to the ledger retention above), restriction, portability, and objection. Write to hello@solvesocial.ai and we'll act on it; you can also complain to the ICO.

Material changes get posted here with a new effective date. This policy is governed by the laws of England and Wales.